Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to information handled by Caleb Media at the company level, including information collected through calebmedia.co, communications sent to company contact channels, requests for services, support interactions, and general billing or transaction activity.

This policy does not replace a privacy policy or contractual data provision issued for a specific Caleb Media product or customer relationship. When a separate product policy or written agreement applies, that document governs the relevant product or relationship to the extent stated in it.

2. Information We Collect

2.1 Information you provide

We may collect information you voluntarily provide, including your name, email address, telephone number, company or organization information, billing information, project or service details, support requests, and the contents of communications you send to us.

2.2 Information collected automatically

When you use our website, our hosting, infrastructure, security, or analytics providers may process technical information such as your IP address, browser and device information, requested pages, timestamps, referral information, and security or diagnostic logs.

2.3 Transaction information

If you purchase services or make a payment, we may receive transaction status, billing details, invoice information, payment identifiers, and other information reasonably necessary to administer the transaction. Full payment card details may be collected directly by our payment processor rather than by Caleb Media.

3. How We Use Information

We may use information to respond to inquiries; provide, administer, and support services; manage customer and business relationships; process and reconcile payments; maintain business records; secure and operate our website and systems; prevent fraud, abuse, or misuse; troubleshoot technical issues; understand general website usage; enforce applicable agreements; and comply with legal, regulatory, tax, accounting, or other legitimate business obligations.

Caleb Media does not sell personal information obtained through calebmedia.co or ordinary company transactions.

4. Cookies, Analytics, and Similar Technologies

Caleb Media does not currently use advertising cookies or targeted-advertising technology on calebmedia.co. Hosting, security, and infrastructure providers may use technical mechanisms that are necessary to deliver, protect, and operate the website.

Links distributed by Caleb Media may contain UTM parameters or similar campaign identifiers used to understand the source or campaign associated with a visit. These identifiers are not intended, by themselves, to identify a particular individual.

5. Payment Processing

Online payments may be processed by Stripe or another third-party payment processor. A payment processor may collect and process payment-method details, billing information, transaction information, device information, and information used for fraud prevention, identity verification, and regulatory compliance under its own terms and privacy practices.

Caleb Media generally receives transaction status and limited payment or billing information necessary to identify, record, and support a transaction. Customers should not send full payment card numbers or card security codes to Caleb Media by email, telephone, or ordinary support channels.

6. Service Providers and Disclosure of Information

We may disclose information to service providers that perform functions on our behalf or assist us in operating our business, including providers of hosting, infrastructure, payment processing, communications, security, analytics, professional services, and customer support systems. Information is disclosed only as reasonably necessary for the relevant service or obligation.

We may also disclose information when reasonably necessary to comply with law or legal process, protect the rights or security of Caleb Media or others, investigate fraud or abuse, enforce applicable agreements, or complete a merger, acquisition, financing, reorganization, or similar business transaction subject to applicable law.

Third-party websites and services linked from our website are governed by their own privacy practices. Caleb Media is not responsible for the privacy practices of unaffiliated third parties.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide and support services, maintain appropriate business and transaction records, satisfy tax or accounting requirements, resolve disputes, enforce agreements, protect systems, and comply with legal obligations.

8. Data Security

We use reasonable administrative and technical measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, network, payment system, transmission method, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

9. Your Choices and Privacy Rights

Depending on where you live and the circumstances in which information is processed, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other rights provided by applicable law. Requests may be submitted using the contact information below. We may need to verify a request before acting on it.

10. Children's Privacy

Calebmedia.co is not directed to children under 13, and Caleb Media does not knowingly collect personal information from children under 13 through the company website. If we learn that information was collected in circumstances requiring deletion, we will take reasonable steps to address it as required by applicable law.

A Caleb Media product intended for a different audience may maintain separate age, consent, student-data, or child-privacy requirements in its own governing policies.

11. Product-Specific and Jurisdiction-Specific Requirements

Certain Caleb Media products or customer relationships may require privacy terms that differ from or supplement this policy because of the nature of the product, the type of information processed, contractual requirements, or laws that apply in a particular jurisdiction. Any such product-specific or contractual privacy terms govern within their stated scope.

12. Changes to This Policy

We may revise this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Additional notice may be provided where required by applicable law or an applicable agreement.

13. Contact

Questions, requests, or concerns regarding this Privacy Policy may be directed to Caleb Media Studio LLC.