Terms of Service

1. Acceptance and Scope

By accessing calebmedia.co, requesting or purchasing a company-level service, or otherwise using a service made available under these Terms, you agree to be bound by these Terms. If you do not agree, you should not use the applicable website or service.

These Terms establish a general company-wide baseline. A proposal, statement of work, order form, subscription agreement, license, product terms, checkout terms, or other written agreement may impose additional or different requirements. If such an agreement conflicts with these Terms, the more specific agreement controls within its stated scope.

2. Services

Caleb Media may provide software, web, creative, media, consulting, support, and related business services. The exact scope, deliverables, schedule, pricing, usage limits, support obligations, maintenance commitments, and other terms of a particular service are determined by the applicable product terms, proposal, order form, invoice, checkout page, statement of work, or other written agreement.

Nothing on calebmedia.co creates a commitment to provide a particular product, feature, launch date, service level, or commercial offering unless that commitment is expressly stated in an applicable written agreement.

3. Customer Information and Responsibilities

You agree to provide information that is accurate and reasonably complete when requesting or purchasing services. You are responsible for materials, credentials, approvals, access, instructions, and other information you provide to Caleb Media and for ensuring that you have the rights and authority necessary to provide them.

You may not use Caleb Media websites or services to violate applicable law, infringe the rights of another person or entity, interfere with or damage systems, distribute malicious code, commit fraud, evade security controls, or engage in abusive or unauthorized activity.

4. Proposals, Statements of Work, and Changes in Scope

Quotes, proposals, and project estimates are based on the scope, assumptions, and information available when issued. Changes to requirements, deliverables, timing, revisions, third-party costs, customer dependencies, or project scope may require additional fees, revised deadlines, or written approval.

Project-specific provisions concerning revisions, approvals, delivery, acceptance, maintenance, ownership, cancellation, or other matters govern when stated in the applicable written agreement.

5. Fees, Billing, and Payment

You agree to pay fees and charges that you authorize in accordance with the payment terms presented at purchase or stated in the applicable invoice, proposal, order form, subscription plan, product terms, or other agreement. You are responsible for providing accurate billing information.

Online payments may be processed by Stripe or another third-party payment processor. Payment processors may apply their own terms, privacy practices, verification requirements, fraud controls, and payment-network rules.

Deposits, recurring charges, renewal terms, due dates, refunds, credits, charge adjustments, and cancellation rights are governed by the terms associated with the applicable purchase or service. If you believe a charge is incorrect, contact support@calebmedia.co so the matter can be reviewed.

6. Intellectual Property

Caleb Media retains all right, title, and interest in its pre-existing and independently developed software, source code, systems, methods, templates, processes, branding, documentation, website content, and other intellectual property except where rights are expressly transferred in a written agreement.

Ownership and license rights in customer-specific deliverables are determined by the agreement governing the applicable project, product, or service. You represent that you have the rights necessary for materials you provide and authorize Caleb Media to use those materials as reasonably necessary to perform the applicable services.

7. Third-Party Services

Caleb Media websites, products, and services may depend on or integrate with third-party providers, including hosting providers, payment processors, domain registrars, communications providers, software vendors, APIs, and infrastructure services. Third-party services are subject to their own terms, policies, availability, and technical limitations, and Caleb Media does not control the acts or omissions of unaffiliated third parties.

8. Service Availability and Changes

Unless an applicable written agreement expressly provides otherwise, company-level websites and services are provided on an available basis and may be modified, suspended, replaced, or discontinued. Caleb Media does not guarantee uninterrupted or error-free operation, continuous availability, specific search rankings, revenue, audience growth, business results, or compatibility with every third-party system.

9. Disclaimers

To the fullest extent permitted by applicable law, and except as expressly provided in a separate written agreement, Caleb Media makes no additional warranties regarding calebmedia.co or general company-level services, whether express, implied, statutory, or otherwise. Product-specific warranties, service levels, or remedies, if any, are governed by the applicable product or service agreement.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Caleb Media Studio LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from use of calebmedia.co or general company-level services under these Terms. Any different or more specific limitation of liability applicable to a product, project, or service is governed by the corresponding written agreement or product-specific terms.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

11. Suspension and Termination

Caleb Media may suspend or terminate access to a website or service where permitted by the applicable agreement or where reasonably necessary to address nonpayment, fraud, abuse, unlawful conduct, a material violation of applicable terms, or a security risk. Product-specific suspension, termination, data-export, or account-closure procedures are governed by the applicable product terms when provided.

12. Product-Specific Terms and Order of Precedence

Individual Caleb Media products may be governed by separate legal documents tailored to the product, its users, the information it processes, its payment model, and the jurisdictions in which it operates. Those documents may establish different rights, obligations, warranties, liability provisions, governing law, jurisdiction, dispute procedures, data-processing requirements, or other terms.

Unless the applicable documents expressly provide otherwise, the order of precedence for a specific transaction or service is: (1) a signed or expressly accepted customer-specific agreement; (2) applicable product-specific terms or policies; and (3) these company-wide Terms.

13. Governing Law

Unless a product-specific policy, customer agreement, or other applicable written agreement provides otherwise, these company-wide Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. A separate Caleb Media product or agreement may specify a different or more specific governing-law, jurisdiction, or dispute-resolution provision, and that provision controls within its stated scope.

14. Changes to These Terms

Caleb Media may revise these Terms from time to time. When we do, we will update the "Last updated" date above. Additional notice may be provided where required by applicable law or an applicable agreement. Product, project, or subscription terms already accepted under a separate agreement remain governed by that agreement unless modified in accordance with its terms.

15. General Provisions

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later. Headings are provided for convenience and do not alter the meaning of these Terms.

These Terms, together with any applicable product-specific terms and written agreements, constitute the governing terms for the matters within their respective scope.

16. Contact

Questions regarding these Terms may be directed to Caleb Media Studio LLC.